Microsoft has revealed what it is calling its 'release wave 1' plans for Microsoft Dynamics 365, roles-based Copilot ...

Watch a summary of the release highlights for 2025 release wave 1. Microsoft Dynamics 365 Sales brings the power of AI to help sellers meet their targets while boosting seller productivity. Copilot ...

Lighten service reps’ work Enable self-service Optimize service operations Meet customers where they are Show them you know them Increase first-call resolution with AI-based routing that classifies ...

If you want to choose the best marketing automation platform, the decision narrows down to the two popular options – ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

Skilled Dynamics developers play an important role in boosting client engagement by leveraging Microsoft Dynamics 365's full ...

Microsoft’s resilience shines despite concerns over Copilot and capital investments. Find out why MSFT stock offers 20% ...

HCLTech will establish a Nuance Migration Factory to transfer Nuance solutions to Microsoft Dynamics 365 Contact Centre. It ...