Business-to-consumer (B2C) companies have been adapting to the most basic of omnichannel environments, but the customer ...

Speaking in front of a smaller group is different than speaking on a large stage. Hearing your own voice over the speakers, ...

President-elect Trump has promised to impose 25% tariffs on all goods imported from Canada and Mexico, and tariffs as high as ...

Keeping an organizational secret can affect employees in two key ways. On the one hand, it can negatively impact well-being.

When selecting new innovation projects, some committees prize consensus — and thus end up funding only ideas whose success is ...

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How to thrive when AI makes knowledge and know-how cheaper and easier to access by Bobby Yerramilli-Rao, John Corwin, Yang Li and Karim R. Lakhani AI is changing the cost and availability of expertise ...

Product management can be a great stepping stone for ambitious early career professionals, and it’s not just for those with ...

In 2019, California Governor Newsom hired veteran technology executive Steve Gordon to transform the troubled DMV: to ...

California’s department of motor vehicles was a mess back in 2019. The state’s then-new governor, Gavin Newsom, described customers as “outraged” by their DMV experiences. It could take ...

Your long-awaited time off is around the corner, and that pre-vacation stress is starting to creep up. Don’t fret—planning for a backup at work doesn’t have to be overwhelming. Follow these steps to ...